Shipping & Delivery
We deliver your sparkle safely and swiftly across India with our trusted logistics partner and securely processed via trusted payment gateway — ensuring a seamless, cashless experience from checkout to doorstep.
1) Shipping Charges & Zones
As per the cart value and customer address, shipping charges will vary. For Sonaksh jewellery parcels, we have categorized the following zones:
- Zone A – Metros (Mumbai, Delhi, Bangalore, Kolkata)
- Zone B – Tier-1 (Pune, Hyderabad)
- Zone C – Rest of India
- Remote / Hilly Areas
Domestic Orders: Free shipping on order value of ₹3999 & above.
International Orders: Shipping charges include all applicable duties & taxes.
2) Delivery Timelines
Metro & Tier-1 Cities
2–4 business days
Tier-2 Cities
3–5 business days
Rest of India
4–7 business days
Remote / Hilly Areas
7–10 business days
International Orders
8–15 business days
| Location | Standard Delivery |
|---|---|
| Metro & Tier-1 Cities | 2–4 business days |
| Tier-2 Cities | 3–5 business days |
| Rest of India | 4–7 business days |
| Remote / Hilly Areas | 7–10 business days |
| International Orders | 8–15 business days |
*Delivery timelines may vary due to unforeseen circumstances.
- Domestic: Orders once shipped will not be eligible for cancellation.
- International: Orders once placed cannot be cancelled.
3) Order Tracking
- Real-time tracking link sent via SMS, WhatsApp & email after dispatch
- Track anytime on sonaksh.com/track or via My Orders
- Ekart AWB number provided instantly
4) Delays & Exceptions
- Every piece is packed in a branded box with bubble wrap & cushioning
- Occasional delays may occur due to weather, local restrictions, or courier-related issues
5) Contact for Shipping Queries
Email: team@sonaksh.com
Sonaksh Promise
Your jewellery will reach you exactly as crafted — safe, beautiful, and on time. Protected. Perfectly delivered.
Policy available at sonaksh.com/shipping-policy. We reserve the right to update rates with prior notice.